Privacy Policy

Effective Date: May 2, 2025 | Female Problems | femaleproblemss.com

Female Problems ("we," "us," or "our") operates the website femaleproblemss.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely - we do not store full card details)
• Order history and purchase details
• IP address, browser type, and device information
• Pages viewed, time spent on site, and referring URLs
• Email marketing preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping notifications
• Respond to customer service inquiries
• Send marketing emails and promotions (only if you opt in)
• Improve our website and product offerings
• Prevent fraud and ensure payment security
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our store, including:

• Shopify (e-commerce platform and payment processing)
• Shipping carriers (to deliver your order)
• Klaviyo (email marketing)
• Google Analytics (website analytics)

These providers are bound by confidentiality agreements and are only permitted to use your information to perform services on our behalf.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.

5. Email Marketing

If you opt in to our email list, we may send you promotional emails about new products, sales, and updates. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing us directly at support@femaleproblemss.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your data, please contact us at support@femaleproblemss.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, contact us at support@femaleproblemss.com.

8. Children's Privacy

Our store is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Security

We implement industry-standard security measures to protect your personal information. All payments are processed through Shopify's secure payment gateway. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, including our Facebook group and social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.