FAQs
Common Questions We Get
Where is my order?
Check your shipping confirmation email for a tracking link. If you did not receive one or your tracking has not updated in over 10 business days, email us and we will investigate.
My item arrived damaged or incorrect.
Email us a photo of the item along with your order number. You do not need to return anything. We will reship or refund you — no hassle.
I ordered the wrong size. Can I exchange it?
Because all products are made to order, we are unable to exchange for size. We recommend checking the size guide on each product page before ordering. If you are between sizes, we suggest sizing up.
Can I cancel or change my order?
Orders can be cancelled or modified within 24 hours of purchase. Email us immediately at support@femaleproblemss.com with your order number in the subject line. After 24 hours, production has already started and changes cannot be made.
Do you ship internationally?
Yes. We ship to most countries worldwide at a flat international shipping rate calculated at checkout. International delivery takes 2-4 weeks. Customs fees, if any, are the responsibility of the customer.
I have a collaboration or PR inquiry.
We love working with people who get what Female Problems is about. Email us at support@femaleproblemss.com with the subject line: Collaboration Inquiry. Tell us who you are and what you have in mind.
Join the Community
Female Problems is not just a store - it started as a Facebook group of 8.4 million women who get it. If you are not already a member, come join us:
Facebook Group
facebook.com/groups/femaleproblems
8.4 million members. Zero judgment. All the relatable content.
Facebook Page
A Note on Response Times
We aim to respond to all emails within 1-2 business days. During peak periods like holidays or major sales, it may take up to 3 business days. We promise we have not forgotten you.
Thank you for shopping with us. We know you had options and we are glad you chose Female Problems.